Company Culture Improvement Consultants Denver, CO

Build a Company Culture of Listening

Customized consulting to help you address challenges, and build a more sustainable workplace environment that puts your people first.

Trusted by

“Our HR team is now much more disciplined about our priorities.”

“Heather is a skilled professional with a personable and enthusiastic approach, who is passionate about the employee experience. She offered thoughtful insights to help advance our professional development and employee engagement initiatives, and formulated her recommendations for maximum impact. Our HR team is now much more disciplined about our priorities and thoughtful about connecting the dots for employees.”

CHRISTINNE JOHNSON | Chief Human Resources Officer, FirstBank Holding Company

How We’ll Work Together

AVAILABLE IN-PERSON AND VIRTUALLY

Customized consulting solutions to guide your organization through a proven roadmap for building a Culture of Listening

The Cycle of Listening

step-bg-3
STEP 1

Recognize the Unsaid

Pick up on important signals.
Notice where words and actions don’t match up, and show an openness to hear the hard things. Prepare to create safe spaces in which to listen.

STEP 2

Seek to Understand

Capture insights & emotions.

Through surveys and listening sessions, gain deep, valuable insights about what team members actually want and need.

STEP 3

Decode

See a complete picture.

A data-driven approach that shows you what is disempowering your employees and identifies which changes are most likely to have the greatest impact.

STEP 4

Act

Capture hearts and minds at every level.

Leveraging insights from prior steps, turn data into an inclusive and collaborative strategic plan built with your employees.

STEP 5

Close the Loop

Connect the dots...

by sharing what you’ve heard and the actions you’re taking. Teams that feel valued, heard, and included own more, give more, and perform better.

Step 1

Recognize the Unsaid

Pick up on important signals.
Notice where words and actions don’t match up, and show an openness to hear the hard things. Prepare to create safe spaces in which to listen.
Step 1
Step 2

Seek to Understand

Capture insights & emotions.
Through surveys and listening sessions, gain deep, valuable insights about what team members actually want and need.
Step 2
Step 3

Decode

See a complete picture.
A data-driven approach that shows you what is disempowering your employees and identifies which changes are most likely to have the greatest impact.
Step 3
Step 4

Act

Capture hearts and minds at every level.
Leveraging insights from prior steps, turn data into an inclusive and collaborative strategic plan built with your employees.
Step 4
Step 5

Close the Loop

Connect the dots...
by sharing what you’ve heard and the actions you’re taking. Teams that feel valued, heard, and included own more, give more, and perform better.
Step 5

The Cycle
of Listening

"Her approach is pragmatic, engaging, fun, and easy to understand."

“Learning from Heather Younger was an incredible experience. Her approach is pragmatic, engaging, fun, and easy to understand. My peers and I were able to connect the dots regarding the entire cycle of active listening. I highly recommend her workshop.”

Ivan Lopez Hurtado | Provost and VP for Academic Affairs, NNMC

Diversity & Inclusion

Create a more diverse and inclusive culture where employees can succeed and thrive. Strategic consulting and team training that help your leaders increase engagement and trust, and make your culture one of your biggest competitive advantages. Hire a diversity and inclusion consultant today.

Employee Engagement

Create a high-trust workplace where employees feel heard and valued. Employee engagement consulting to ensure your people not only feel supported, but also go the extra mile to achieve.

Master the Art of Listening

Discover how you can better engage your people, so together you can accomplish what matters most. Download our free guide, The Cycle of Listening, to receive a practical framework for creating a listening culture that is bidirectional, responsive, and supportive. Get in touch with us today for Denver employee engagement resources!

Train Your Leaders
Anytime, Anywhere

Our Caring Leadership tools and resources are designed to not only educate your organization’s leaders about how to engage and uplift those they lead, but also support them as they navigate a people-first era of work.

Help your leaders identify key areas for growth with the Caring Leadership Self-Assessment

Gift them with the education they need to support every stage of their leadership development with the Caring Leadership Academy

Give them access to ongoing guidance and support with Caring Leadership Coaching from certified Caring Leadership coaches

Connect them to a network of other leaders in development through the Caring Leadership Community

The Cycle of Listening

Subscribe for a free download of our guide.