Have you ever felt like your words were lost in a conversation void? Well, fear not! In this video, I’m here to share invaluable insights from my books, “The Art of Active Listening” and “The Art of Caring Leadership,” to help you master the art of active listening and leave everyone feeling heard, valued and understood.
I’m Heather Younger, author of “The Art of Active Listening,” and I’m excited to equip you with the skills you need for more meaningful conversations.
Here are my top tips for opening and closing a discussion:
- Engage with Open-ended Questions: Encourage sharing of thoughts and feelings.
- Actively Listen and Validate: Show genuine interest and understanding.
- Transition Smoothly with Empathy: Acknowledge their perspective.
- Summarize and Reflect: Highlight key points for insightful closure.
- Express Gratitude: Show appreciation for their time and insights.
- Leave the Door Open: Encourage future discussions and connection.
Transform your conversations with active listening and strengthen your relationships. Every interaction is an opportunity to gain insights.
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