Founder’s Blog

How to Create a Culture of Caring Leadership.

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While being interviewed for a podcast the other day in which we talked about resilience, one affirmation rose to the surface that has stuck with me ever since in the context of employee experience, employee engagement, and caring leadership. That … Read More

How to Boost Company Morale during COVID-19.

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Globally, we have been hearing about a second round of shutdowns and quarantines due to peaks in Coronavirus cases in many states and countries. Many organizations were planning to return to the office in phases. Some organizations are considering remote … Read More

Culture Determines Organizational Happiness

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{Written by Liz Stincelli, Senior Consultant at Customer Fanatix) “ To make customers happy, we have to make sure our employees are happy first.” —Zappos Healthy Culture Employees don’t want to work for an organization where the culture feels oppressive, … Read More

Five Insightful Ways to Become an Intentional Leader.

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This weekend, I attended Mary Poppins, the musical, as my daughter played a role in the ensemble. I have seen this musical many times, but there is something compelling about seeing it in real life. It authentically explores the concept … Read More

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