"People need to know they matter. When others feel trusted and cared for, they become inspired."
Stephen M. R. Covey, The New York Times and #1 Wall Street Journal bestselling author of The Speed of Trust Change
Pre-order NOW!
The 7 Intuitive Laws of Employee Loyalty is a guidebook of implementable tactics and skills
In The Art of Caring Leadership: How Leading With Heart Uplifts Teams and Organizations, employee engagement and loyalty expert Heather R. Younger outlines nine key ways that leaders can ensure all their employees feel included and cared for.
Based on Younger’s interviews with over 80 leaders for her podcast, Leadership with Heart—including Howard Behar, former president of the Starbucks Coffee Company; Judith Scimone, senior vice president and chief talent officer at MetLife; Garry Ridge, CEO and chairman of the board of the WD-40 Company; and Shawnté Cox Holland, head of culture and engagement at Vanguard—this book shares how all of us have the ability to manifest the radical power of caring support at work, no matter what the context or circumstances.
What People Are Saying About the Book
Learn how leading with heart fosters productivity, customer satisfaction, and employee engagement at work in The Art of Caring Leadership.
About the Author
Heather R. Younger, is the founder and CEO of Customer Fanatix. Her organization’s mission is to inspire and train leaders to put their culture and employees first. This includes leadership development training, coaching and facilitation, employee focus group moderation, and consulting with organizations on strategies to improve employee engagement.
Heather is an active member of the organizational development community. She is a member of the Society for Human Resources Management, a DISC® certified trainer and coach, a contributing author for Talent Economy’s Talent Influencer Network, and she has a law degree from the University of Colorado at Boulder School of Law.