Subscribe to the Leadership with Heart Podcast: In this episode, Heather Younger speaks with Arlene Mendoza, Senior Innovation Program Manager at Alluma about her leadership style, her drive to lead, her time when she did not shine as a leader … Read More
We are trying to construct a more inclusive society. We are going to make a country in which no one is left out. Franklin D. Roosevelt My daughter had a tough middle school year last year. She … Read More
Its Importance Every single one of us longs to be heard. It is innate. Think about a baby who wants to get the attention of the adults in her life. What does she do? Makes a lot of adorable … Read More
With graduation ceremonies abound, I have really been reminiscing on my high school, college and law school days. My thoughts prompted me to pull out my high school yearbook. I looked over the photos, and I also looked over … Read More
So, you are looking at improving your customer’s experience? You hired a very capable individual to lead the way. Everyone is excited about the possibility of raising the bar on customer experience efforts. Then, your new leader … Read More