As the coronavirus pandemic triggered wide-ranging paradigm shifts, leaders across the globe witnessed the emergence of radically different workplace dynamics. Within this new reality, the task of maintaining employee engagement has faced unprecedented challenges. However, a recent Gallup study found … Read More
When you create a workplace that is psychologically safe, you free your employees up to take risks, fail forward, and feel comfortable enough to bring their full selves to work. Without that sense of psychological safety, employees won’t feel comfortable … Read More
Listening is critical in today’s workplace and building a culture of listening is imperative if you want your employees to feel like their voice matters. Listening alone is no longer enough. Employees feel energized when they have hope that their … Read More
While being interviewed for a podcast the other day in which we talked about resilience, one affirmation rose to the surface that has stuck with me ever since in the context of employee experience, employee engagement, and caring leadership. That … Read More
Globally, we have been hearing about a second round of shutdowns and quarantines due to peaks in Coronavirus cases in many states and countries. Many organizations were planning to return to the office in phases. Some organizations are considering remote … Read More
{Written by Liz Stincelli, Senior Consultant at Customer Fanatix) “ To make customers happy, we have to make sure our employees are happy first.” —Zappos Healthy Culture Employees don’t want to work for an organization where the culture feels oppressive, … Read More