Listening is critical in today’s workplace and building a culture of listening is imperative if you want your employees to feel like their voice matters. Listening alone is no longer enough. Employees feel energized when they have hope that their … Read More
While being interviewed for a podcast the other day in which we talked about resilience, one affirmation rose to the surface that has stuck with me ever since in the context of employee experience, employee engagement, and caring leadership. That … Read More
Globally, we have been hearing about a second round of shutdowns and quarantines due to peaks in Coronavirus cases in many states and countries. Many organizations were planning to return to the office in phases. Some organizations are considering remote … Read More
{Written by Liz Stincelli, Senior Consultant at Customer Fanatix) “ To make customers happy, we have to make sure our employees are happy first.” —Zappos Healthy Culture Employees don’t want to work for an organization where the culture feels oppressive, … Read More
Subscribe to the Leadership with Heart Podcast: In this episode, Heather speaks to Christina Wegner, VP of Marketing at the Vollrath Company. Christina talks about her leadership style, a funny story about her drive to lead, a powerful account about a … Read More
Giving employee feedback can be difficult for managers, especially those who dislike conflict. Nonetheless, employees need both positive and constructive feedback to grow personally and professionally. The issue is that most managers don’t know to provide developmental employee feedback, or … Read More